Information Collection and Retention
CCS only collects the information necessary to assist in the completion of your insurance claim process. Once information is no longer required to fulfill the identified purpose, or for legal or internal record keeping requirements, it will be destroyed, deleted or made anonymous.
Confidentiality
CCS will not sell or pass on your information to any third party outside our organization unless legally compelled to do so or if necessary to fulfill your request, e.g. to ship an order.
Safeguarding Personal Information
Personal information will be protected by security safeguards appropriate to the sensitivity of the information retained. CCS will protect personal information against theft, loss, unauthorized access, misuse, disclosure or modification by implementing generally accepted data protection industry standards. Any information obtained by CCS online is encrypted and transmitted to us securely. Only employees who need access to the information to perform specific job duties are granted access and any retained information is encrypted and stored in a secure datacenter environment.
SMS Terms and Conditions
CCS SMS Program
- When you opt-in to the service, we will send you an SMS message to confirm your signup.
- You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" you will no longer receive SMS messages from us. If you want to join again, just contact CCS at 800-227-8997 or reply with the word START and we will start sending SMS messages to you again.
- If at any time you forget what keywords are supported, just text "HELP" to the short code. After you send the SMS message "HELP", we will respond with instructions on how to use our service as well as how to unsubscribe.
- We are able to deliver messages to the following mobile phone carriers:
AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
***Carriers are not liable for delayed or undelivered messages***
- Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to claims@ccsclaims.com
|
